Case management is a collaborative process of assessment, planning, facilitation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality cost-effective outcomes.
Case management involves working with clients or patients on a long-term basis as they work toward resolving their problems or getting them back on track with life. It also means being there for them when they need it most—by being empathetic and understanding of what they are going through physically and emotionally during treatment (such as chemotherapy), helping them make sense out of insurance jargon or navigate complicated paperwork processes.
The goal of case management services is to ensure that individuals receive quality coordinated care while helping them navigate through the complex health delivery system in the most effective way possible.
Case managers help patients access various services and support necessary to meet their individual care needs.
These services may include:
Assessing the patient's needs, providing education about available resources, assisting in selecting providers, and monitoring patient progress.
Coordinating services with other agencies such as health insurance companies or social security benefits programs.
Case Management provides a range of services that can help you.
Case management services are provided by nurses with specific training in case management.
They provide information about the local health system, including referral services, transportation, and other resources that may be available to an individual seeking help from the government or private programs.
The nurse will also assist the patient in understanding how they can access these resources themselves (i.e., through Medicare).
Case Management is a specialized service that assists people with disabilities, seniors, and individuals with life-limiting conditions. It can help you access the services you need by providing support in the following ways: Find out how it works for yourself.
Contact us today to find out about our Case Management Services!