When you have a chronic health condition, it can feel like there are so many things to manage. You may be unsure of where to start or how best to manage your condition. That's where a chronic care management company comes in!
A chronic care management company will help you manage your illness so that you can focus on living life as fully as possible. Whether you're looking for help with medications, financial assistance or something else entirely, here are 5 tips for choosing a good chronic care management company:
The company should be able to provide 24/7 access for urgent matters.
You may be able to see photos of the office, or a list of staff members on their website, but this is not a guarantee that you’ll be able to reach out at any time.
If you have an urgent issue and they only offer business hours during the weekdays, this could leave you without access to your care coordinators.
This is why it's important for them to offer 24/7 access through phone lines or email addresses—they need to make sure that everyone can get in touch with them when they need care coordination services most!
You should be able to find out about the program's costs before deciding if you want to commit.
Before committing to a company, you should be able to get an idea of what the program’s costs will be. Often, these are based on a monthly fee and can vary depending on the number of people in your care plan or how many appointments each month. These fees are usually higher for those with chronic conditions because their healthcare needs are more complex and require regular treatment.
If you’re not sure what you can afford, ask if there are any options available to help defray costs such as an insurance co-pay option or payment plans available at some locations.
Choose a company that offers clear reporting on your loved one's health status.
You want to know if your loved one is getting better.
You want to be notified if there are any concerns with their health.
You want to be able to ask questions and see the answers in writing.
When searching for a chronic care management company, it is important that you choose one that offers clear reporting on your loved one's health status. This way, you can see whether or not they have made progress over time, and also know what kind of services the company has been providing for your loved one.
Find a company that can monitor patient-reported outcomes.
Patient-reported outcomes are an excellent way to measure the quality of care you receive. Patients can be an important source of information about their own health because they're often more aware of their symptoms and how they feel than any doctor or nurse is. In this way, patients can receive better care.
Look for a company that utilizes various technologies, such as telephones, fax machines and remote patient monitoring devices.
Remote patient monitoring devices are useful for people who live alone.
Fax machines can be useful for people with limited mobility.
Telephones can be useful for people who have limited mobility.
The best chronic care management company will be one that is well-equipped to meet your specific needs. With the tips above, you should be able to find a suitable company in no time!