Customer satisfaction is the holy grail of most businesses. And in healthcare, it's especially important because of the unique...

Patients are the lifeblood of any medical practice. They're also a source of frustration and stress for doctors who feel like they spend...

The sky is the limit when it comes to telehealth services. Simply put, telehealth gives people access to doctors and other healthcare...

Chronic care plans are an important part of how doctors and medical practices manage their patients’ health. These plans track and...

Have you ever had a day when you felt like you were drowning in paperwork? Or is your practice so busy that it's hard to even keep track...

You're losing money because your employees are spending too much time on administrative tasks when they could be helping patients. What...

When you have a chronic health condition, it can feel like there are so many things to manage. You may be unsure of where to start or how...

As a healthcare provider, you're probably used to providing acute care. You treat patients with short-term conditions and focus on...

Chronic Care Management is a new way of treating chronic illnesses through the use of technology and care coordination. It helps you...

Patient experience and satisfaction with care are one of the most important metrics for hospitals. A hospital stay often results in...

We all know that healthcare is changing, but it can be hard to keep up with all the new terminology. One term you should definitely...

Chronic care management is a service that helps to coordinate the delivery of services for patients with complex chronic health...

Case managers are the rock stars of healthcare. They're the ones who make sure that your loved one gets the right care, at the right...

Medicare’s Care Coordinating Program is a unique program that helps people with chronic conditions live longer, healthier lives. These...

Case management is a collaborative process of assessment, planning, facilitation, and advocacy for options and services to meet an...